Just African Safaris (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy and Data Protection Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.justafricansafaris.com, and utilize our services.
1. Information We Collect
1.1 Personal Data We collect personally identifiable information that you provide to us, such as your name, email address, phone number, and payment details. This information is collected when you make a booking, subscribe to our newsletter, or contact us for support.
1.2 Non-Personal Data We also gather non-personal data about your visit to our website. This may include your IP address, browser type, and operating system, collected through cookies and similar technologies. This data helps us understand how users interact with our site and improve their experience.
2. How We Use Your Information
2.1 To Provide and Manage Services We use your personal data to process bookings, manage your account, and provide customer support. This ensures that we can deliver the services you request and address any inquiries or issues.
2.2 To Communicate with You Your email address may be used to send you important information, updates, and promotional offers related to our services. You have the option to opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.
2.3 To Improve Our Services Non-personal data is utilized to analyze trends, administer our website, track user movements, and gather demographic information. This helps us enhance our website’s functionality and better tailor our offerings to your needs.
3. Sharing Your Information
3.1 With Third-Party Service Providers We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and marketing platforms. These third parties are bound by contractual obligations to protect your information and use it only for the purposes for which it was shared.
3.2 For Legal Purposes We may disclose your information to comply with legal requirements, respond to lawful requests from public authorities, or protect our rights, property, or safety. This includes cooperating with law enforcement agencies or other entities as necessary.
4. Data Security
We implement robust security measures to ensure the protection of your personal data. Your information is stored on secure servers, and we employ encryption technologies to safeguard sensitive data transmitted online. We continually assess and update our security practices to address emerging threats.
5. Your Data Protection Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request the correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data where applicable.
- Objection: Object to the processing of your personal data under certain conditions.
- Restriction: Request the restriction of processing your personal data in specific scenarios.
- Transfer: Request the transfer of your data to another organization.
- Withdraw Consent: Withdraw consent at any time if we are relying on it to process your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies or notify you when cookies are being sent. Please be aware that disabling cookies may affect the functionality of some parts of our website.
7. Changes to This Policy
We may update this Privacy and Data Protection Policy periodically. Any changes will be posted on our website, and the updated policy will take effect immediately upon publication. We encourage you to review this policy regularly to stay informed about how we are protecting your information.